HUBAL — Project Management User Manual
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HUBAL › User manual › FAQ

Frequently Asked Questions (FAQ)

Does HUBAL work on mobile devices?

Yes — the Dashboard, Email, and Financial Center are fully responsive. The 2D Canvas requires a keyboard and mouse and is only available on desktop. Gantt schedules have a simplified list view on mobile.

Is my data safe?

Data is stored in Firebase (Google Cloud), region europe-central2 (Warsaw). Access is protected by Firebase Security Rules and the organization's roles and permissions system. HUBAL is GDPR compliant and uses the KMS system for sensitive data.

How to restore a deleted task?

Open Project Center → Activity. Next to the „Deleted task…" entry there is a Restore task button — the task comes back exactly as it was before deletion and keeps its original identifier, so dependencies of other tasks and payments triggered by its completion are restored as well.

The activity history goes back 90 days — that is how long you have to undo a deletion. For tasks deleted earlier (or before this feature existed) you will see a note that no copy is available.

Why is the canvas icon gray?

A gray canvas icon next to a project means an empty canvas — no objects have been added yet. Click the icon to open an empty canvas and start working.

How to change the password?

You can do this in the Settings → Account module, or by clicking the Forgot password link on the login page.

Agent Brain is not analyzing emails — what should I do?

Agent Brain operates in beta mode. Make sure your organization has the Email AI Beta feature enabled in Settings → Agent Brain. If the option is missing — contact your administrator or technical support.

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Need additional help?

Click the Help icon () in the sidebar to restart the onboarding wizard or open this manual. In urgent cases, write to support@hubal-project.com.